The Fasteners Etc., Inc. team is dedicated to a high service-oriented model, placing customer satisfaction at the forefront of everything we do. We understand the critical role that reliable supplies and support play in your business’s success, and we strive to exceed expectations at every turn. This commitment enables us to act as a trusted extension of your operations, optimizing kit assembly and ensuring consistent, high-quality results for both you and your end users. All aspects of our Kitting and Bagging Business Solution are executed in-house, providing full control over fulfillment processes and mitigating the risks often associated with outsourcing. We welcome the opportunity to collaborate with you as your trusted partner, leveraging our comprehensive capabilities to support your operational success and deliver a seamless, reliable, and superior experience. Together, we can ensure your goals are met with precision, quality, and confidence.
As a service-driven supplier with a strong focus on customer satisfaction, our transition into kitting and bagging solutions was a direct response to a client’s evolving needs. Originally supplying bulk hardware, we were approached by a long-standing customer with a request to repackage the hardware in quantities of ten. Through further collaboration, we identified that they were manually repackaging other parts for assembly kits sent to end users. Recognizing an opportunity to add value and improve our customer’s operational efficiency, we launched a dedicated kitting team over 15 years ago.
Our operational capabilities have evolved with advanced equipment and streamlined workflows, allowing us to serve both high-volume and custom kitting needs without compromising on accuracy or lead time. We now offer comprehensive, turnkey kitting solutions encompassing pre-labeled, pre-counted, and ready-to-ship kits that are meticulously tailored to each client’s specifications. This allows us to serve as a reliable extension of your operations, supporting vendor consolidation and enhancing logistical efficiency across the supply chain. Ultimately ensuring a seamless, consistent, and high-quality experience for you and your end users.
"We have a long-valued partnership with Fasteners Etc, Inc. The team there does a fantastic job creating kits and packaging products to our needs. Custom quantities and labeling of the hardware is a tremendous help to our business and allows us to streamline our processes. Great service from a great company, we are looking forward to several years of continued business together." Management
Case Study
A customer urgently requested immediate assistance with bulk hardware fulfillment to prevent critical production delays. They valued their established relationship with an existing kitting supplier; requesting that we coordinate raw material fulfillment directly to the facility. We promptly implemented a JIT fulfillment strategy tailored to the customer’s schedule and coordinated closely with both the customer and their incumbent kitting supplier. As our partnership with the customer deepened, they openly shared challenges faced with the existing kitting processes, creating an opportunity for us to propose innovative solutions aimed at improving the overall end user experience. Specifically, the manual processes often resulted in errors, leading to frustration and operational challenges for end users in the field during assembly.
Through the provision of additional kit samples and rigorous testing, we demonstrated our capability to exceed expectations, facilitating a smooth and confident transition to our enhanced kitting solutions. Our proactive approach not only prevented production delays but also strengthened the customer relationship and enabled process improvements that delivered a superior end user experience. This collaboration positioned us as a trusted partner, capable of driving operational excellence and value beyond traditional fulfillment.
“In early 2020 our incumbent hardware supplier was forced to cease supply suddenly. Fasteners Etc. stepped up and took over those requirements while coordinating with another kitting supplier. Later when it became apparent that the existing kitting supplier was ill equipped to handle our needs, Fasteners Etc. aggressively pursued resolving our issues by providing the kitting in addition to the bulk hardware. Fasteners Etc. now supplies us with over 90% of the kits we use. They maintain safety stock of all items and have made hardware something we don’t have to think about. I can’t say enough about this organization… thorough, dependable, and always looking for ways to improve the supply relationship.”
Plant & Quality Manager
Case Study
Several years ago, we began our relationship with a local company in the Champaign-Urbana area, initially serving as one of their many suppliers. What started as a routine vendor-customer interaction gradually evolved into a strong, strategic partnership built on trust, reliability, and consistent performance. As our collaboration grew, so did the scope of our services. Today, we are proud to supply them with a diverse range of essential products, including hardware, cable, chain, and channel strut.
This relationship has grown into one of our most valued partnerships. Their continued confidence in our capabilities has not only strengthened our business ties but also contributed to our growth. They are now recognized as one of our top-tier customers, and we remain committed to delivering the same level of service excellence that helped build this long-standing relationship.
“I have been dealing with Fasteners Etc. for over 23 years. I have been consistently impressed with the quality and reliability of products from Fasteners. Their service is responsive, and deliveries are always on time. It is clear they value long-term partnerships and stand behind what they sell. I highly recommend them for anyone looking for a hardware supplier.” Materials Manager
WE’RE READY TO PARTNER WITH YOU
We’re ready to help you reduce costs, improve efficiency, and streamline your operations from end to end. Let’s connect to understand your needs and build a more efficient, scalable supply chain together. Contact us today to get started!
